CenterPoint Energy is alerting customers to increased reports of door-to-door, phone call, and text message scams. WNIN’s John Gibson has details:
The utility company says individuals impersonating CenterPoint workers have used various tactics, including requests to check electric meters at customers’ homes.
CenterPoint also says it never calls customers and demands payment over the phone to avoid disconnection.
The company says it would never ask customers to make payments with a pre-paid debit card, gift card, any form of cryptocurrency, or a third-party digital app.
CenterPoint also says its technicians and contractors will have a company badge to display when performing work.
Any customer who is approached with what they believe is a scam should report the incident to CenterPoint Energy, local police, the FBI, or the Federal Trade Commission.